Field Leadership ToolFor District Managers & Field Leaders
5 Coaching Questions Every DM Should Ask During a Store Visit
Build the Store Manager’s thinking before you give the answer.
- Format
- Use
- Store visits · DM coaching
Inside the Tool
The Five Questions
Each question has a page of its own in the tool, with space to capture what the Store Manager says and what they commit to own.
- 01If you were the District Manager walking into this store today, what would you notice first?
- 02What is the most important thing this store needs from your leadership right now?
- 03What have you already tried?
- 04What are you doing for your team that they should be learning to do for themselves?
- 05When I leave today, what are you going to own next?
Related Resource
District Manager Weekly Operating Rhythm™
Lead the district with intention, not just by responding to what happens next.
View the ResourceSet DirectionAllocate AttentionLead in the WorkReset the DistrictClose the Loop