Assessments & Diagnostics
FreeSelf-Directed5 Minutes
How consistently are your stores set up to perform?
Evaluate six key areas of retail store performance through a practical, self-guided assessment. Receive immediate results that help identify strengths, performance gaps, and potential areas of focus.
Take the AssessmentAdvisory Engagement
When the pattern is bigger than one store.
The Assessment helps you identify where there may be a problem. The Diagnostic is a deeper advisory engagement with Running Great Stores designed to determine what is causing it and what to do about it.
Explore the DiagnosticFree Downloads
Diagnostic Tool
How much performance is hiding inside the gap between your strongest and weakest stores?
Field Leadership Audit
Can customers count on the experience you intend to deliver, regardless of store, shift, or leader?
Field Leadership Guide
Lead the district with intention, not just by responding to what happens next.
Field Leadership Tool
Build the Store Manager’s thinking before you give the answer.
Leadership Guide
Six risks retail leaders should diagnose before holiday volume exposes them.
Guide · How a store visit becomes development rather than inspection.
Tool · Build the Store Manager’s thinking before you give the answer.
Guide · Lead the district with intention, not just by responding to what happens next.
Article · The behaviors Store Managers and District Managers can practice this week.
Operating system · Expectations, standards and operating practices stores can execute consistently.
Article · A simple reset a Store Manager can run with the team.
Case study · Building the operating practices behind a national footprint.
Guide · What changes, and what must not, when an international retailer opens in the U.S.
Better Decisions Begin With Better Diagnosis
Tell us what you’re seeing across your stores. We’ll start there.
